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In an attempt to alleviate cancellations, we will request that you secure your appointment with a verbal commitment that you will honorably be present for your appointment. You will be contacted once we review your submission. Please be cognizant that Designer, Gabrielle Santiago is setting this time aside for you and your specific needs and we expect her time will be respected. If you need to cancel for any reason, we require 24 hours notice. All of our consultations are always complimentary. We do have a cancellation fee of $75 should you not, in good faith, cancel within 24 hours.